Your Digital Assistant
Your
Digital Assistant
...Reach your customers where they are
Elevate Customer Experiences and drive Business Growth with Conversational AI
An Effortless Experience
Benno Connects across channels and Streamlines the Journey
for Customers, Employees and Businesses
Why your customers will love Benno:
- Available around the clock: With Benno Assistance is just a click away for your customers.
- Preferred Channel Communication: Engage with customers effortlessly through their preferred channels, such as WhatsApp, Web-Chat, or on the phone.
- Instant response: Save customers time by instantly addressing their frequently asked questions or creating an appointmenr for more complex issues.
Why your employees will love Benno
- Use Existing Systems: Seamlessly integrate Benno into your current infrastructure for a smooth transition.
- Easy Access to Information: Empower employees with instant access to relevant information.
- Unified Communication: Consolidate multiple platforms and communication channels into a single interface.
Why your business will grow with Benno
- Time and Resource Savings: Automate tasks like answering FAQs to free up time and personnel.
- Seize Opportunities: Never miss a lead with missed notification alerts and prompt follow-ups.
- Lasting Relationships: Cultivate strong customer connections for long-term loyalty.
- Stand Out from Competitors: Engage customers with interactive campaigns and personalized communication.
Streamline Customer Interactions
Boost Efficiency and Maximize Conversions with Minimal Effort
Automate up to 80% of customer inquiries
Reducing customer effort and saving valuable time.
Integrate seamlessly with existing tools
Ensuring a smooth workflow and enhancing productivity.
24/7 available across all channels
Delivering instant responses and meeting your customers’ expectations.
Benno across Industries
Enhance Efficiency and Customer Engagement in Diverse Sectors
With its powerful conversational AI capabilities, Benno is designed to streamline communication, automate processes, and deliver exceptional experiences. Explore three compelling use cases below that showcase the versatility of Benno across industries. These examples represent just a fraction of the possibilities, as Benno can be customized to meet the unique requirements of any organization.
E-commerce
- Automated customer inquiries and support
- Personalized product recommendations
- Simplified order tracking and status updates
- Streamlined customer returns and refunds process
Recruiting
- Streamlined candidate screening and matching
- Automated interview scheduling and reminders
- Real-time job market insights and recommendations
- Efficient management of candidate profiles and qualifications
Real Estate
- Efficient client communication and support
- Seamless document verification and management
- Instant property information and availability updates
- Efficient management of property appointments and scheduling
Offer an Exceptional Experience
Gain a Competitive Edge with Benno's Speed and Precision
Powered by leading AI-models, Benno delivers exceptional customer experiences. With seamless integration, clear and personalized responses and multi-channel support Benno is the trusted choice for your conversational AI needs.
370%
Return of Invest over 3 years
Harnessing the power of conversational AI, studies found that companies can reduce costs, increase revenue, and free up valuable resources for higher-value activities – all while enhancing the customer experience. Over a span of 3 years, this translates to an impressive ROI of up to 370%.
10%
Less Support-Tickets per Month
Powered by leading AI-models, Benno delivers exceptional customer experiences. With seamless integration, clear and personalized responses and multi-channel support Benno is the trusted choice for your conversational AI needs.
Respond your customers in seconds – not days.
100%
Availability on all channels
Benno meets your customers on their preferred channels. Whether it’s WhatsApp, email, or other popular messengers, Benno ensures seamless communication and a personalized experience.
Your Digital Assistant
Integrate Benno into your Existing Ecosystem
Unlock the full potential of Benno’s custom AI engine by seamlessly integrating it into your existing ecosystem. Whether you use CRMs, calendars, or booking systems, Benno can effortlessly connect and communicate across your preferred channels. Plus, with its smooth transition to live chat support, Benno ensures uninterrupted and fluid customer interactions. Experience the power of a fully connected virtual assistant that enhances every aspect of your customer experience.
FAQs
At first glance: Yes. But Benno is much more than that. We developed a smart information platform. It uses large language models to provide information from various sources in a way that is tailored to the user’s needs via multiple channels. Functioning as a chatbot is just one of them.
Currently via messengers such as WhatsApp or Telegram, as well as via email. The assistant can be integrated into any website or app via an integration. The assistant is built in a flexible way so that new communication channels can be connected quickly.
For each use case, we take the basic version of the assistant and train it with the data you provide, precisely for your use case. Afterwards, you are able to expand and adapt the data and sources from which the assistant draws its knowledge via an easy-to-use knowledge base.
In addition, the assistant learns from all the conversations it has had and thus becomes better and better over time.
Of course, the assistant speaks your language and the language of your customers.
A so-called LLM (Large Language Model) like ChatGPT is the basis of the linguistic and content-related output of the data, but it is not the core of our assistant. Through the logical combination of existing, open data and its own data sources, our assistant is able to provide much more precise and, above all, true answers to questions about your services and your offers.
That depends on the size of your company and the complexity of the tasks that the assistant is to take on. The best way to find out is to ask us directly and send us an email.
